Latest News
Saturday Courses:
We currently have availability for the following training courses, being delivered across the Leicestershire area:
Paediatric First Aid
(12 Hours)
22/11/2025 & 29/11/2025
9.15am-4.15pm
Paediatric First Aid
(12 Hours)
24/01/2026 & 31/01/2026
9.15am-4.15pm
Designated Safeguarding Children Lead (ONLINE)
31/01/2026
9.15am-12.15pm
Safeguarding Children - Essential Awareness (ONLINE)
31/01/2026
9.15am-12.15pm
Quality training & refreshments provided.
Price includes certification.
Please contact us for further information.
Communication
Course aim :
This half day course provides the knowledge required to effectively communicate with all residents, regardless of barriers, through utilising 'verbal' and 'non-verbal' methods.
Learning outcomes :
- Define communication
- Understand the different methods of communication
- Define effective listening
- Recognise barriers to communication
- Recognise established communication techniques
Course content :
- Methods of communication
- Barriers to communication
- How communication works
- What limits communication
- Maximising communication skills
Course time : 3 hours
CQC outcomes :
Outcome 1 – Respecting and involving people who use services
Outcome 2 – Consent to care and treatment
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